Dear Client,
As part of our ongoing commitment to ensuring the security of your online trading experience, we would like to inform you of our protocol for addressing any suspicious activities observed on your trading account
Should you notice any irregularities or suspect unauthorized access to your account, we kindly request that you take immediate action by following the steps outlined below:
Send an Email Please send an email to stoptrade@acml.in from your registered email ID. In the email, briefly outline the suspicious activity you have observed.
Phone Call Alternatively, you can call us at 07968101000 Ext: 1 from your registered mobile number. This will enable us to address your concerns promptly.
When contacting us, please ensure you provide the following details:
By providing this information, you enable us to swiftly investigate and take appropriate measures to safeguard your account.
Your security and peace of mind are of utmost importance to us, and we appreciate your cooperation in maintaining the integrity of your trading account.
In an interim order, the market regulator stated that Jane Street and its entities are prohibited from buying, selling, or otherwise dealing in securities, either directly or indirectly.
SEBI has also ordered the impounding of alleged unlawful gains amounting to over Rs 4,843.57 crore. The regulator claimed the firm used sophisticated strategies to artificially influence the Nifty 50 index, enabling it to profit from significantly larger positions in index options.
Additionally, Indian banks have been instructed to restrict debits from accounts held by Jane Street entities, either jointly or individually, without prior SEBI approval.
The order directs the concerned entities to close or square off their existing positions within three months or by the expiry of the respective contracts, whichever comes earlier.
Founded by a small group of traders and technologists in a New York office, Jane Street has grown into a global proprietary trading firm with over 3,000 employees across five offices worldwide. The firm trades a wide range of asset classes across more than 200 venues in 45 countries.
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