To follow highest standards of ethics and compliances while facilitating the trading by clients in securities in a fair and transparent manner, so as to contribute in creation of wealth for investors.
Towards making Indian Securities Market - Transparent, Efficient, & Investor friendly by providing safe, reliable, transparent and trusted record keeping platform for investors to hold and transfer securities in dematerialized form.
To hold securities of investors in dematerialised form and facilitate its transfer, while ensuring safekeeping of securities and protecting interest of investors.
To provide timely and accurate information to investors with regard to their holding and transfer of securities held by them.
To provide the highest standards of investor education, investor awareness and timely services so as to enhance Investor Protection and create awareness about Investor Rights.
A Depository is an organization which holds securities of investors in electronic form. Depositories provide services to various market participants - Exchanges, Clearing Corporations, Depository Participants (DPs), Issuers and Investors in both primary as well as secondary markets. The depository carries out its activities through its agents which are known as Depository Participants (DP). Details available on the link
(1) Basic Services
(2) Depositories provide special services like pledge, hypothecation, internet based services etc. in addition to their core services and these include
(1) The Process of investor grievance redressal
a. Electronic mode -
For the Multi-level complaint resolution mechanism available at the Depositories
6. Guidance pertaining to special circumstances related to market activities: Termination of the Depository Participant
Dos and Don’ts for Investors
Rights of investors
Responsibilities of Investors
Basic Services Demat Account (BSDA)
The facility of BSDA with limited services for eligible individuals was introduced with the
objective of achieving wider financial inclusion and to encourage holding of demat accounts.
No Annual Maintenance Charges (AMC) shall be levied, if the value of securities holding is upto Rs. 50,000.
For value of holdings between Rs 50,001- 2,00,000, AMC not exceeding Rs 100 is chargeable.
In case of debt securities, there are no AMC charges for holding value upto Rs 1,00,000 and a
maximum of Rs 100 as AMC is chargeable for value of holdings between Rs 1,00,001 and Rs 2,00,000.
Transposition cum dematerialization
In case of transposition-cum-dematerialisation, client can get securities
dematerialised in the same account if the names appearing on the certificates match with the names in
which the account has been opened but are in a different order. The same may be done
by submitting the security certificates along with the Transposition Form and Demat Request Form.
Linkages with Clearing System
For actual delivery of securities to the clearing system from the
selling brokers and delivery of securities from the clearing system to the buying broker.
Account opening through digital mode, popularly known as “On-line Account opening”, wherein investor intending to open the demat account can visit DP website, fill in the required information, submit the
required documents, conduct video IPV and demat account gets opened without visiting DPs office.
Online instructions for execution
Internet-enabled services like Speed-e (NSDL) & Easiest (CDSL) empower
a demat account holder in managing his/her securities ‘anytime-anywhere’ in an efficient and
convenient manner and submit instructions online without the need to use paper. These facilities
allows Beneficial Owner (BO) to submit transfer instructions and pledge instructions including margin
pledge from their demat account. The instruction facilities are also available on mobile applications
through android, windows and IOS platforms.
e-DIS / Demat Gateway
Investors can give instructions for transfer of securities through e-DIS apart
from physical DIS. Here, for on-market transfer of securities, investors need to provide settlement
number along with the ISIN and quantity of securities being authorized for transfer. Client shall be
required to authorize each e-DIS valid for a single settlement number / settlement date, by way of OTP
and PIN/password, both generated at Depositories end. Necessary risk containment measures are being
adopted by Depositories in this regard.
Consolidated Account Statements are available online and could also
be accessed through mobile app to facilitate the investors to view their holdings in demat form.
Transaction alerts through SMS, e-locker facilities, chatbots for
instantaneously responding to investor queries etc. have also been developed.
Complaint Resolution process at Depositories
Dos and Don’ts for Investor
Rights of investors
Responsibilities of Investors